Frequently asked questions

Families choose us because we keep things simple, honest, and affordable. We offer fixed pricing, no hidden fees, and 24/7 support when you need us most. We also treat every family with care, respect, and personal attention.

We are so sorry for your loss. Please call us straight away on 03 9540 9555. We are here 24/7 to talk you through the next steps and help you understand what to do. We will keep things calm, clear, and simple for you.

Yes, we can help arrange the wake for you. We can take care of as much or as little as you need, from planning the details to making sure guests know where to go. Our aim is to make things easier for you and your family.

Our basic packages include the essentials needed for a burial or cremation. We keep our pricing clear, so you know what is included from the start. You can also choose to add extra services if you want to. There are no hidden surprises.

No, flowers are not required. It depends on what feels right for you and your family. Some people choose flowers for a burial or viewing, while others prefer a simpler service. If you would like flowers, we can help you arrange them.