top of page
  • Writer's pictureJames Fulton (Director)

FAQ - What do I do when a loved one dies, Funeral director and compassion.

Updated: Nov 1, 2023



Losing a loved one is an incredibly challenging and emotional time, and knowing what to do next can feel overwhelming. At Australian Funerals and Cremations, we understand the importance of providing compassionate guidance and support during this difficult period. As a leading funeral service provider, we are here to assist you with the practical and emotional aspects of navigating the process when a loved one passes away.


Our team of dedicated professionals that have been serving families in Melbourne, Victoria for over 15 years, we're committed to offering comprehensive funeral services tailored to meet individual needs and preferences, from arrangement to farewells and the associated comfort that that may bring. In this article, we will outline the essential steps and considerations to help you through this journey of loss, providing practical advice while highlighting the compassionate support we provide at Australian Funerals and Cremations.




What is the first step I should take when a loved one dies?


There are two things to consider in the immediate aftermath of a loved one's passing, depending on how it was expected. If it were expected, due to terminal conditions or something alike. The first thing to do is contact your contact with the hospital or program or doctor that was taking care of your loved one. If no one, contact an ambulance on 000. Then next contact your funeral director, like Australian Funerals and Cremations, to arrange the pickup of your loved one and take them into their care.


If it is unexpected, it is crucial to notify the appropriate authorities, such as the local police or ambulance service, if the death occurred at home. In a hospital setting, it is slightly different. However, once informed the appropriate people of your loved one's death, next is to contact a funeral director, inform close family members and friends to ensure they are aware of the situation and can provide support during this challenging time.


If you are unsure of a funeral director, you can use a search engine to help you by searching for: "funeral directors near me" or "funeral homes near me". Other prompts include location based, i.e. Sydney, Melbourne, Geelong funeral directors, especially when interstate.


What is a funeral director?



A funeral director is a professional who specialises in arranging and managing funerals for your loved one, as well as helping families through difficult times. They will help you throughout the entire funeral service and funeral arrangements, from organising the casket or coffin to arranging the catering for the wake.


What is a funeral service?


A funeral service is a ceremony that is held to commemorate the life of a loved one who has passed away. It is typically held in a funeral home or chapel and can be religious or non-religious. Done not exclusively before burial or cremation, some religions and cultures have funerals around simply the burial or cremation, while others have funerals that last days. We cater for all.


Should I arrange a funeral, or should I ask a funeral director to do it?


It is highly recommended that you seek the help of a funeral director when arranging funerals. They are professionals who will ensure that everything is done professionally and with compassion. Be it a mum's, dad's or any other family or friend's passing, emotions can get overwhelming and result in untoward stress. A funeral director will help you thought the entire funeral planning process, allow you to mourn and assure your loved funeral is done with honour and respect and that the life of your loved one is done justice.


How can I say goodbye to my loved one?


Discover solace in the art of saying goodbyee to your beloved. Our compassionate funeral services offer the support and guidance you need during this tender time.

From personalised ceremonies that reflect their unique life to heartfelt tributes that honour their memory, we walk beside you on this emotional journey. With our unwavering care and attention to detail, we strive to create a meaningful and memorable farewell that brings comfort to your heart and celebrates their legacy with love


How can I grieve the loss of a loved one?


Embrace the Healing Process - Find Support in Your Time of Grief. Our compassionate team is here to guide you through the journey of mourning. From grief counselling to support groups, we have a long list of groups like; Beyond Blue, Men's Shed and multiple council support groups. We actively provide a safe space to express your emotions and share memories. Our resources offer solace and practical advice on coping with loss, helping you navigate the complex emotions that arise. Let us walk beside you, providing comfort and understanding as you honour your loved one's legacy and embark on your personal healing path. You don't have to face this alone - together, we can find strength in the power of remembrance and resilience.



What is the Australian Funeral Directors Association?


The Australian Funeral Directors Association is the peak national body for the funeral industry in Australia. They provide support and guidance to funeral directors to ensure that the highest standards of professionalism and compassion are upheld. They will give notice if companies are found to be lacking. From2019 to 2021 something like 1300 complaints about companies were made.


How much does a funeral cost?


At Australian Funerals and Cremations, we believe in transparent pricing. Our services cater to different needs and budgets, starting at $2,200 for a simple cremation, $5,500 for a cremation with service, $6,600 for a burial with service, and $10,950 for a deluxe funeral service. We ensure that our prices remain consistently competitive without compromising the quality of care and compassion we provide. Let us ease your financial concerns while paying respect to your loved one's memory with dignity and respect. Don't fall victim to the predatory pricing of big name funeral directors, we wear our prices on our sleeves, we have nothing to hide. If you're from a country or regional town like Geelong, be weary prices will and are the highest prices you will pay.

This is because in smaller towns, the funeral companies know they have a monopoly and will take advantage. We travel to most of the state providing affordable funerals, for longer distance, we can arrange a funeral online.


How can I plan a funeral?


Planning a funeral can feel overwhelming, but with Australian Funerals and Cremations by your side, it becomes a manageable journey. Our compassionate team is here to assist you in creating a meaningful tribute that respects your loved one's life. We offer a range of services, from simple cremations to traditional funerals with burials, all tailored to your preferences and budget. Our experienced staff will provide guidance on arranging the ceremony, selecting meaningful rituals, and handling necessary paperwork. We aim to alleviate the burden during this emotional time, ensuring every detail is thoughtfully considered. Trust us to help you plan a heartfelt farewell that celebrates their life and brings solace to your family.


The other main way is to preplan by Prepaying Your Funeral with Ease. Take control of your final arrangements with our prepaid funeral services. Planning a funeral in advance allows you to alleviate the burden on your loved ones and ensure your wishes are honoured. Our dedicated team at Australian Funerals and Cremations will guide you through the process, tailoring a prepaid funeral plan to your specific needs and budget. From selecting the type of service to choosing personalised details, we provide comprehensive support and expert advice every step of the way. By prepaying your funeral, you can have confidence that everything is taken care of, leaving your family with a lasting tribute that reflects your life and legacy. You're also able to prepay your memorial with a cemeteries trust,


5 views0 comments

Recent Posts

See All
bottom of page